{"product_id":"itilr-4-create-deliver-and-support-cds-your-companion-to-the-itil-4-managing-professional-cds-certification-paperback","title":"ITIL(R) 4 Create, Deliver and Support (CDS): Your companion to the ITIL 4 Managing Professional CDS certification - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eClaire Agutter\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eITIL\u003csup\u003e(R)\u003c\/sup\u003e 4 Create, Deliver and Support\u003c\/p\u003e\u003cp\u003eIf you've achieved your ITIL\u003csup\u003e(R)\u003c\/sup\u003e 4 Foundation certificate, you're probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 Create, Deliver and Support (CDS) provides essential knowledge and capabilities for service management professionals, focusing on a value stream based approach to IT-enabled products and services - a must-have skillset practitioners should seek beyond Foundation level.\u003c\/p\u003e\u003cp\u003eThe majority of this book is based on the official AXELOS \u003cem\u003eITIL\u003c\/em\u003e\u003csup\u003e\u003cem\u003e(R)\u003c\/em\u003e\u003c\/sup\u003e\u003cem\u003e 4: Create, Deliver and Support\u003c\/em\u003e publication and the associated Create, Deliver and Support Managing Professional syllabus. It provides students with the information they need to pass the Create, Deliver and Support exam, and help them become a successful practitioner.\u003c\/p\u003e\u003cp\u003eSuitable for existing ITIL v3 experts, ITIL 4 Managing Professional (MP) students, ITSM (IT service management) practitioners who are adopting ITIL 4, approved training organisations, IT service managers, IT managers and those in IT support roles.\u003c\/p\u003e\u003cp\u003eThe guide focuses on: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eService value system key concepts and challenges;\u003c\/li\u003e\n\u003cli\u003eUsing a shift-left approach;\u003c\/li\u003e\n\u003cli\u003ePlanning and managing resources in the service value system;\u003c\/li\u003e\n\u003cli\u003eThe use and value of technology across the service value system;\u003c\/li\u003e\n\u003cli\u003eITIL practices and value streams for new services and user support;\u003c\/li\u003e\n\u003cli\u003eHow to create, deliver and support services; and\u003c\/li\u003e\n\u003cli\u003eExam preparation.\u003c\/li\u003e\n\u003c\/ul\u003eA useful tool throughout your career\u003cp\u003eIn addition to being an essential study aid, the author - a seasoned ITSM professional - also provides additional guidance throughout the book which you can lean on once your training and exam are over. The book includes her own practical experience from which she gives advice and points to think about along the way so that you can refer back to this book for years to come - long after you've passed your exam.\u003c\/p\u003eThe essential link between your ITIL qualification and the real world - buy this book today!\u003cp\u003eITIL(R) is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003eIT Governance Publishing (ITGP) is the world's leading IT-GRC publishing imprint and wholly owned by IT Governance Ltd. ITGP provides books and tools covering all IT governance, risk management and compliance frameworks, producing unique and practical publications of the highest quality, in the latest formats available, and which readers will find invaluable.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 216\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.46 x 8.5 x 5.5 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e November 25, 2021\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":53335247913325,"sku":"9781787783379","price":74.48,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1001\/0823\/9213\/files\/WkFvVlB1N1IxL0tMREQyV1JPRVAyUT09.webp?v=1778893978","url":"https:\/\/cleanfreaklab.myshopify.com\/products\/itilr-4-create-deliver-and-support-cds-your-companion-to-the-itil-4-managing-professional-cds-certification-paperback","provider":"Clean Freak Lab","version":"1.0","type":"link"}